My Test Certs Gas: Terms of Service

Last updated: 5 November 2026.

These are the rules for using My Test Certs Gas. They are a contract between you and us, so please read them. By creating an account you agree to them.

1. Who we are

My Test Certs Gas is run by My Test Certificates Limited, trading as My Test Certs Gas, a company registered in England and Wales (company number 17556814), whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“we”, “us”). To contact us, including to complain, email support@mytestcertsgas.co.uk.

These terms apply together with our Privacy Policy, which also contains our processing agreement for your customers' data.

2. What the service is, and what it is not

My Test Certs Gas lets Gas Safe registered engineers create, store and send gas safety records, quotes, invoices and related documents, and keep a customer list and job notes. It is a record-keeping tool.

You remain solely responsible for the inspections and work you carry out, for the accuracy and completeness of every record you issue, and for following the Gas Safety (Installation and Use) Regulations 1998 and any other law or standard that applies to your work. We do not check your work, your records or your Gas Safe registration, and the layouts we provide are not professional or legal advice. Check that a layout meets what you need before you use it.

3. Who can use it

The service is for people who are Gas Safe registered and use it for their business in the United Kingdom. You must be at least 18. It is not intended for use by consumers for personal purposes.

4. Your account

Give accurate details, including your Gas Safe ID, and keep them up to date.
Keep your login private. Each engineer must have their own login, and logins must not be shared.
An account owner can invite other engineers and is responsible for what they do on the account.
Tell us straight away if you think someone else has got into your account.

5. Free trial, price and payment

Trial. New accounts get a free trial of 14 days. You add a payment card to start it. Nothing is charged during the trial, and we email you before it ends. If you cancel before the trial ends you pay nothing. One trial is allowed for each Gas Safe ID.

Price. After the trial, a plan is £12 per month or £120 per year for one engineer. From two engineers the price is £9 per engineer per month, or £91.80 per engineer per year. Larger firms can ask us for a quote. We are not currently VAT registered, so no VAT is added. If that changes we will tell you first.

Payment. Payments are taken by Stripe. Subscriptions renew automatically until you cancel. When engineers are added or removed, your bill changes and is pro-rated. If a payment fails we will tell you and try again, and we may restrict your account until it is paid.

Price changes. We may change our prices. We will tell you at least 30 days before a change affects you, and you can cancel before it does.

6. Cancelling and refunds

You can cancel at any time from Account and billing in the app. You keep access until the end of the period you have paid for. We do not refund part-used periods, but contact us if something has gone wrong and we will look at it fairly. Nothing here affects your legal rights.

7. Your data and your records

They are yours. Your certificates, quotes, invoices, customers, notes, photos and logo belong to you. You give us permission to store, process and send them as needed to provide the service.
You can take them. You can print, save or download your records at any time.
If your subscription ends you can still log in to view and download your records, but not add new ones. We keep them for 24 months after your account ends, and email you about 60 and 30 days before they are deleted. If you start a paid plan again before then, nothing is lost.
You can delete everything. Deleting your account in the app permanently deletes your data straight away.
Keep your own copies of anything the law requires you to keep. We take backups, but we cannot promise data will never be lost.
Your customers' data. You must have a lawful reason to hold your customers' details and must tell them how you use them. Our role is set out in section 8 of the Privacy Policy.

8. Emails sent for you

When you ask the app to email a certificate, quote or invoice, we send it for you using your details. You confirm that you are allowed to contact that customer, and that what you send is accurate. You are responsible for the content.

9. Acceptable use

Do not use the service to:

issue false or misleading records;
break the law, or store or share other people's data without a lawful reason;
upload a logo, photo or other content that you do not have the right to use;
copy, resell, rent out or reverse-engineer the service, or use it to build a competing one;
attack, overload or try to get around the security of the service, or use automated tools to take data from it;
get round the limit of one free trial for each Gas Safe ID.

10. Our ownership

We own the app, the website, the layouts, the designs and the names and logos “My Test Certs”, “My Test Certs Gas” and “My Test Certs Electric”. While you have an account you may use the service for your business. You keep ownership of everything you add.

11. Keeping the service running

We aim to keep the service running but do not promise it will always be available or error free. We may carry out maintenance, and we may improve, change or remove features. We will give reasonable notice of any change that would seriously affect how you use the service. The service uses third-party providers (for example for hosting, payments and email), and we are not responsible for faults that are theirs rather than ours.

12. Our responsibility to you

Nothing in these terms limits liability that cannot be limited by law, for example for death or personal injury caused by negligence, or for fraud. Subject to that:

we are not liable for indirect or knock-on losses, for lost profit or lost business, or for losses that come from records you issue or work you carry out; and
our total liability to you for anything connected with the service is limited to the fees you paid us in the 12 months before the claim.

13. Suspending and ending

You can stop using the service at any time. We may suspend or close an account that breaks these terms, or if we reasonably believe the account is being misused, and we will tell you why where we can. If the breach can be put right, we will usually give you a chance to do so first. When an account ends, section 7 explains what happens to your records.

If we ever decide to close the service, we will give you at least 90 days' notice by email, so you can download your records, and we will refund any months you have paid for but not used.

14. Changes to these terms

We may update these terms. For changes that matter, we will tell you by email or in the app at least 30 days before they take effect. If you carry on using the service after that, you accept the new terms. If you do not agree, you can cancel before they start.

15. General

The whole agreement. These terms and our Privacy Policy are the whole agreement between us about the service.
If part is unenforceable, the rest still applies.
If we delay in enforcing a term, that does not mean we have given it up.
Transfers. We may transfer our rights and duties to another company that takes over the service, as long as your rights are not reduced. You may not transfer yours without our agreement.
Events outside our control. We are not responsible for delays or failures caused by things we cannot reasonably control, such as power, internet or major provider outages.
Notices. We will contact you by email to the address on your account or in the app. You can contact us at support@mytestcertsgas.co.uk.
Other people. Only you and we have rights under this contract.
Law. These terms are governed by the law of England and Wales, and its courts have jurisdiction, unless the law gives you the right to bring a claim somewhere else.

16. Contact

support@mytestcertsgas.co.uk